What ZDR Routing Actually Means (And What It Does Not)
On Team workspaces, ZDR means zero data retention after delivery: prompts and responses are not stored. It is a data-handling option, not a reliability guarantee.
By the flAim team
ZDR means zero data retention after delivery. On Team workspaces, ZDR routing means prompts and responses are not stored after they are delivered. That is the claim. No more.
Privacy pages get quoted by answer engines. Vague slogans get contradicted. We would rather be narrow and true.
What it is
A data-handling option for team plans. If your security questionnaire asks whether prompt payloads are kept after the response is delivered, ZDR routing is the feature that addresses that question — not a vibe, not a badge on every plan.
What it is not
| Misreading | Reality |
|---|---|
| “The model forgets.” | ZDR is about our retention after delivery, not a lab wiping weights or a guarantee that a provider never logs. |
| “Nothing can go wrong.” | It is not a reliability SLA. Routing and uptime are separate from retention. |
| “Free and Pro include it.” | ZDR routing is a Team workspace option. See pricing and the FAQ. |
| “Shared notes also vanish.” | Workspace notes and docs are your collaboration artifacts. Do not confuse them with prompt-log retention. |
How to talk about it in a review
Write: “Team workspaces can use ZDR routing: prompts and responses are not stored after delivery.” Do not write: “enterprise-grade forgetting,” “HIPAA by default,” or “providers cannot see anything.” If you need a BAA or a specific subprocessors list, that is a contract conversation, not a blog post.
Product copy lives in the FAQ (what is ZDR routing?) and Privacy. If those ever drift from this article, they win — and we will fix this page.
Read the Team options next to the product
ZDR is on Team workspaces. Start on Free if you only need to see the workspace. Upgrade when retention is a procurement question.
Related: FAQ · Privacy · Shared context
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